Make-ups are scheduled considering both party's schedules and space in the pool. To reschedule a private or semi-private lesson that you are unable to attend, the lesson must be canceled 24 hrs. in advance, must be rescheduled within 30 days, and will be based on the availability of the instructors. If the lesson is not rescheduled in the 30-day window, it will be forfeited, and no refund will be given. Rescheduled make-up lessons that are not attended will not be rescheduled again. However, if the make-up class is canceled more than 24 hours in advance it can be rescheduled one time.